Terms & Conditions

Welcome to our platform. By continuing to browse and use this platform, you agree to comply with the following terms and conditions of use, which — together with our privacy policy — govern Eddekhar’s relationship with you in relation to this platform. If you do not agree with any part of these terms and conditions, please do not use our platform. The term "Eddekhar" or "we" refers to the owner of the website, and the term "you" refers to the user or viewer of our website.

Introduction

Eddekhar aims to provide the services set out in these terms (hereinafter referred to as the "Services" or the "Platform"), which offer a technological solution for money-management purposes through the Eddekhar services and platform. Eddekhar will provide the Platform to enable the companies in the service (hereinafter referred to as the "User") to establish savings funds and provide other financial support through the Platform. The User must accept all the terms and conditions set out in this document by creating a user profile on the Platform, and must adhere to the privacy policy and the cookie terms attached to this agreement. Eddekhar is the controller of the User’s data, and the User must provide correct and accurate data to enable Eddekhar to deliver the service in accordance with the terms set out in this document.

1. Definitions and Interpretation

• "User" means a person or company that communicates, contracts, or intends to obtain services from Eddekhar through the Platform (the "Website").
• "Service" means the confirmed user on the Eddekhar website, created by the User, with a complete profile and full data provided within the Website.
• "Monthly Contribution" means the amount calculated from the monthly salary, payable over time and under Eddekhar’s administration.
• "Party" refers to the User or Eddekhar; and "Parties" refers to the User and Eddekhar together.
• "Website" refers to any online tool provided, processed and/or maintained by Eddekhar (including, without limitation, all sub-pages and sub-domains, all content, platform services, and products available on the Eddekhar website at www.eddekhar.com and/or its mobile application, and/or any other related domain that provides access to, or facilitates the provision of, the Service).
• "Salary Details" means salary details including, without limitation, salary type, time due for payment, or any other required data as provided by the User.
• "Salary" refers to the salary or income of the User registered on the Platform, as entered or agreed upon, to be reflected and processed through the Platform and the related documents.

2. General Terms and Conditions

• Eddekhar will provide a digital platform, hereinafter referred to as the "Services", which helps employees save money and make financial decisions. Eddekhar provides personal financial advice, automatic saving tools, and budgeting controls to help the User ("Employee") grow their deposits and manage their financial plans, while respecting data-protection rights and regulations protecting users from fraud.
• Eddekhar will provide the Service to the User, and the User agrees to provide all required information via the Website and to keep that information up to date throughout the period of using the Website ("Services").
• The User must provide comprehensive information regarding their salary or income, including but not limited to salary details, monthly payment dates, monthly deductions and/or any other relevant information the Website may request.
• The User wishes to manage the monthly financing plan offered on the Website, by registering on the Website and completing the details and information required by the Platform; the information provided must be correct and accurate.
• If the required salary information is unavailable, Eddekhar will send an email notice requesting that the User remove the salary details and/or any incorrect or incomplete information from the Website, and the registration request of the applicant in question will be rejected.
• In the event of any change to the salary information or the User’s details, the User must inform the Website immediately of such change.
• Throughout the use of the Website, Eddekhar is responsible for: complying with the user-profile form and guidelines as provided by the Website from time to time; ensuring the availability and readiness of the information and services provided by the Website; complying with the work plan and guidelines provided through the Website; maintaining its license with the competent regulatory authorities; ensuring the performance of the Services and the sound operation of the Website and undertaking system maintenance; and complying with all laws and regulations in force in the Kingdom of Saudi Arabia.
• Eddekhar will not use the User’s information to attempt, pursue, or induce the User to carry out any transaction outside the Website, whether to save or spend any amount of money to the User’s detriment or benefit, unless agreed by the User. Non-compliance with this clause is considered a material breach of the terms and conditions of using the Website, and Eddekhar must compensate the User for such action.
• Eddekhar warrants and acknowledges that it has the authority to provide these services; that it is qualified to provide the services in the Kingdom of Saudi Arabia; that it is legally licensed in the Kingdom of Saudi Arabia and holds all governmental approvals necessary to provide the said services; and that its license and these governmental approvals are valid and up to date.
• If the license Eddekhar provides to the User is amended, Eddekhar undertakes to inform the User of such amendment. In the event of suspension of, or non-compliance with, any governmental approval required to perform the Services, Eddekhar undertakes to stop using the Website and to inform the User immediately of such suspension and/or non-compliance and the reason for stopping.
• Eddekhar bears sole responsibility for any actions or omissions arising in connection with the services provided. The User shall not, under any circumstances, bear any responsibility relating to the quality of any services provided by Eddekhar.
• Eddekhar must maintain accurate, up-to-date records provided by the User, and these records must be made available to the User upon request.
• Eddekhar hereby grants the User the right to use, copy, and display the data provided by the Website in connection with the Website’s data operation and processing; for example any plan, payment and/or any information managed or processed by Eddekhar on the Website, including without limitation salary details, monthly payments, savings, and other benefits.
• Eddekhar is a technology company that developed the algorithms to create the services set out in this document in the Kingdom of Saudi Arabia, and it must ensure the protection of the data provided by the User.
• Eddekhar agrees and acknowledges that the User is not responsible for resolving any disputes relating to the performance of the Services, whether relating to data collection or processing, any system changes, or otherwise, and the User is released from any liability in this regard.
• The company is responsible for deducting the specified savings from the employee’s monthly salary.
• The User agrees that Eddekhar will manage the deduction process for all serviced employees as requested and/or approved by the User (withdrawals, qard hassan (murabaha) and/or other financial services).
• Serviced employees agree to the management of the special service offers and special payment methods provided by Eddekhar, and are entitled to manage the purchase of good(s) from the savings fund if requested and approved by the company through the Platform.
• The company concerned with the service grants the qard hassan (murabaha), and Eddekhar manages the loan provided by the company from the savings fund where the loan is requested and approved by the company.
• The User agrees to provide Eddekhar with a financial guarantee from the employee if the company approves the qard hassan or the murabaha payment in the service.
• The User is responsible for all employee payments that are not executed.

3. Eddekhar Fees

• Eddekhar irrevocably has the right to collect the fees accepted and paid through the Platform and shall receive the said fees in exchange for the service provided; the employee is responsible for paying any other additional fees (if any).
• Eddekhar must always communicate directly with the User regarding any additional fees.
• Website fees are due at the end of each month and must be paid by the User upon receiving the monthly payment request.
• Eddekhar must provide the User with a copy of the payment receipt sent to the contact details registered on the Platform, and provide refund receipts if required.
• Eddekhar must refund the amount in full if the service is not provided to the User for various reasons.

4. Website Breach Events

Eddekhar is considered in breach of the terms and conditions upon the occurrence of any of the following events, for example: failure to perform, or non-compliance with, any of the material terms and conditions of these terms for reasons other than force majeure; bankruptcy or insolvency; any material changes to the legal or constitutional structure of the Eddekhar entity; and/or any fraudulent or illegal activity relating to the performance of the Services.

5. Termination of Services

• Services are terminated by the User through a request to Eddekhar via a dedicated request on the Website for the said action.
• Eddekhar’s legal, contractual, and ethical duties toward the User remain in force after the end of the service.
• Upon expiry or termination of the Services for any reason, Eddekhar must stop using and/or processing the data and any confidential information relating to the User, must destroy such data at its own expense, and must maintain the confidentiality of all data or intellectual information provided by the User.
• The User retains the right to rejoin or register on the Website with a new request at any time, and must accept these terms and conditions to activate the Services.

6. Relationship between Eddekhar and the User

The relationship between Eddekhar and the User under these terms and conditions is an independent one. Nothing in these terms shall be construed as creating a partnership, joint venture, or agency relationship. The Parties agree that neither Party is authorized to enter into contracts on behalf of the other Party, conduct any transaction on its behalf, or assume or create any binding obligation or liability on it in any matter whatsoever, except as agreed in this agreement.

7. Non-Circumvention

Until the end of the Services, Eddekhar will not contact, respond to any contact, negotiate, or engage with the User for any purpose other than executing the scope of the Services in line with the User’s interest. In addition, Eddekhar agrees not to reuse the data provided to the Website in any way whatsoever for as long as the Website is operating. In the event of non-compliance with this clause, the User may, at its sole discretion, terminate its relationship with Eddekhar immediately and may be entitled to compensation for any damages or losses incurred as a result of Eddekhar’s non-compliance with this clause.

8. Intellectual Property Ownership

Eddekhar remains the owner of all rights, title, and interest in its website, including copyright, trade secrets, domain, patents, and other intellectual-property rights in relation to any technology, software, system, ideas, trade secrets, strategy, user information, advertising, written/printed materials, or any other work created for use by Eddekhar and/or to provide the Services. The User remains, without limitation, the owner of all rights, title, and interest in the data provided, including personal data, salary information, or any other data provided.

9. Taxes

Each Party, or the beneficiaries of the services provided under this contract, is solely responsible for the relevant taxes before the competent authorities, which must reflect the implementation of the provisions and terms of this contract. Tax amounts are determined and decisions are made in accordance with Saudi laws and the legislation implemented by the Zakat, Tax and Customs Authority.

10. Severability

If any provision of these terms is illegal, invalid, or unenforceable in any respect under any law or in any jurisdiction, the legality, validity, and enforceability of the remaining provisions — as well as the legality, validity, and enforceability of that provision under the law of any other jurisdiction — shall not be affected in any way.

11. No Implied Waiver

Failure to exercise, or delay in exercising, a right under these terms does not constitute a waiver of that right or action, or a waiver of any other rights or actions, and does not prevent the exercise of any other right or action. The rights and remedies contained in these terms are cumulative and not exclusive of any rights or remedies provided by law.

12. Assignment of the Agreement

These terms may not be assigned or transferred, in whole or in part.

13. Force Majeure

• If either Party is affected by force majeure, it will immediately notify the other Party of its nature and extent.
• Neither Party shall be considered in breach of this agreement due to any delay in performance, or non-performance, of any of its obligations to the extent the delay or non-performance is due to a notified force majeure event, and the time set for performing those obligations will be extended accordingly.
• Force majeure is defined as events that are not the fault of either Party, prevent the performance of its contracted obligations, could not have been foreseen at the time of the service, and cannot be remedied; it may include natural disasters, forces of nature, acts of war, acts of government, political instability, insurrection, riots, and unrest. The Party claiming relief bears the burden of proving the existence of force majeure from the date of notifying the other Party in writing of its existence.

14. Changes

No amendment to this agreement is effective unless documented in writing and signed by both Parties.

15. Applicable Laws and Jurisdiction

This agreement is governed by the laws in force in the Kingdom of Saudi Arabia and must be interpreted and executed in accordance with them. The Arabic text of this agreement is the governing text in the event of any conflict between the texts available in two different languages. In the event of any dispute between the Parties regarding the execution of this contract, the dispute is subject to the competent courts in the Kingdom of Saudi Arabia.

16. Language

Any ambiguity in this agreement must be resolved by experts to determine the nature of the meaning. All dates and time periods referred to in these clauses are according to the Gregorian calendar.